Cookie Policy
This Cookie Policy explains how WarmBox Heating uses cookies and similar technologies on our website, why they are used, and how you can manage your choices.
1. Who we are
WarmBox Heating is operated by WarmCare Installations Limited, Company Registration Number 13425045. Our registered office address is ASM House, 103a Keymer Road, Hassocks, West Sussex, United Kingdom, BN6 8QL.
Our customer postal address is 5 Brayford Square, London, E1 0SG, United Kingdom.
This Cookie Policy applies to the WarmBox Heating website and explains how cookies and similar technologies may be used when you visit or interact with our site.
2. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites work correctly, remember preferences, improve performance, understand how visitors use the site, and support certain marketing or advertising features.
Similar technologies may include tracking pixels, scripts, tags, local storage, session storage, embedded third-party content, and other tools that store information on, or access information from, your device.
3. Types of cookies we may use
We may use the following categories of cookies and similar technologies on our website.
4. Why we use cookies
Cookies help us operate the website and improve the experience for visitors and customers. Depending on the cookie type, we may use cookies to:
- Make the website work securely and correctly
- Remember your cookie preferences
- Allow website forms, quote tools, and booking features to function
- Improve website speed, usability, and performance
- Understand how visitors use our website
- Measure marketing and advertising performance
- Help prevent spam, fraud, and abuse
- Improve our services and customer experience
Strictly necessary cookies are used because they are needed for the website to work. These may be active without asking for consent. Non-essential cookies are treated differently and should only be used where consent is required and has been given.
5. Cookie categories summary
The table below gives a general summary of the cookies and similar technologies we may use. Exact cookie names may change depending on the tools, plugins, or third-party services active on the website.
| Category | Purpose | Consent required? | Examples |
|---|---|---|---|
| Strictly necessary | To run the website, protect forms, support security, and remember cookie choices. | No, where genuinely necessary. | Security cookies, form protection, session cookies, consent preference cookies. |
| Analytics | To understand website traffic, page performance, and visitor behaviour in aggregate. | Yes, unless an exemption applies. | Google Analytics or similar website analytics tools. |
| Functional | To remember preferences or enable enhanced features that improve the site experience. | Usually yes, unless strictly necessary. | Preference tools, enhanced embeds, saved settings. |
| Marketing | To measure advertising, campaign activity, remarketing, or conversion performance. | Yes. | Google Ads, Meta Pixel, tracking pixels, advertising tags. |
6. Third-party cookies
Some cookies and similar technologies may be set by third-party services used on our website. These may include services for analytics, advertising, forms, embedded maps, video content, payment tools, booking tools, security, spam prevention, or website performance.
Third-party providers may process information according to their own privacy and cookie policies. Where required, we will ask for your consent before allowing non-essential third-party cookies or similar technologies to be used.
7. Cookie consent
When you first visit our website, you may see a cookie notice or cookie settings tool. This allows you to accept, reject, or manage non-essential cookies where consent is required.
You can choose whether to allow analytics, functional, marketing, and other non-essential cookies. Strictly necessary cookies may still be used because they are needed for the website to function.
You can change or withdraw your consent at any time by using the cookie settings option on our website, where available, or by clearing cookies in your browser.
8. Managing cookies in your browser
You can also control cookies through your browser settings. Most browsers allow you to block, delete, or manage cookies.
Please note that blocking some cookies may affect how the website works, especially forms, quote tools, booking tools, security features, and other core website functions.
9. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, cookies, third-party tools, legal requirements, or business operations.
The latest version of this policy will be published on our website.
Contact WarmBox Heating
You can contact WarmBox Heating using the contact form on our website, by telephone on 02031614195, or by post at 5 Brayford Square, London, E1 0SG, United Kingdom.
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